HomeFrequently Asked Questions FAQsAccount & BillingWhy Didn’t I Get Credited After Payment?

1.1. Why Didn’t I Get Credited After Payment?

If you paid using cryptocurrency, MobileSMS.io requires three blockchain confirmations before crediting your account. For credit card payments, credits should reflect immediately. If you still don’t see credits, refresh the dashboard or submit a support ticket with proof of payment for faster resolution.

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