HomeFrequently Asked Questions FAQsUsage & CompatibilityWhy Isn’t My SMS Verification Code Coming Through?

2.7. Why Isn’t My SMS Verification Code Coming Through?

If you are not receiving the SMS verification code, consider the following troubleshooting steps:

  1. IP and Location Match:

    • IP Match: Ensure your IP address matches the country of the number you’re using, especially if you’re on a VPN.
    • VPN or Proxy: Some platforms may block verification attempts if they detect IP discrepancies or location mismatches.
  2. Digital Fingerprinting:

    • Use X-Browser: This tool allows you to create unique digital fingerprints, which can prevent your account from being flagged. Each profile created in X-Browser appears as a unique device, reducing the risk of account blocking.
    • Consider SmartProxy Integration: Pairing X-Browser with SmartProxy’s residential IPs provides an authentic browsing experience, helping to bypass IP or fingerprint detection blocks.
  3. Retry or Regenerate: If issues persist, try generating a new number or submit a support ticket for further assistance. The support team can investigate and advise on additional troubleshooting steps specific to your platform

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