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3.5. How Long is My Information Stored After Account Deletion?
How Long is My Information Stored After Account Deletion?
Upon account deletion, MobileSMS.io prioritizes user privacy by permanently erasing most personal data and usage history. However, some minimal records are retained for legal, tax, and operational purposes:
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Permanent Deletion of Personal Data: Once deletion is confirmed, all personal data—such as account details, verification history, and remaining credits—is permanently removed from MobileSMS.io’s primary database.
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Billing History for Compliance: To comply with tax and legal regulations, MobileSMS.io retains basic billing history, including records of account top-ups and payments. This data is securely stored and used solely for regulatory compliance.
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Operational Logs for Server Stability:
- Temporary Log Retention: Certain anonymized logs may be retained briefly for stability monitoring and troubleshooting server issues. These logs help MobileSMS.io maintain high service quality and address technical issues that could impact user experience.
- Privacy in Logs: The logs are minimized, anonymized, and designed only to support technical improvements. They are securely stored and restricted to authorized personnel.
- Retention Period: These operational logs are stored only for a limited period necessary for diagnostic and operational stability purposes and are then permanently deleted.
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No User Access to Deleted Data: Beyond the minimal records retained for compliance and technical troubleshooting, no other account data or personal information is accessible once the account deletion process is finalized, ensuring full privacy for former users.
Recommendation: Before deleting an account, consider using any remaining credits or reaching out to support for refunds or alternative solutions, as these options are not available post-deletion.