Home → Frequently Asked Questions FAQs → Usage & Compatibility → What should I do if the number I received doesn’t work for Google verification?
2.10. What should I do if the number I received doesn’t work for Google verification?
I’m sorry the number didn’t work for your Google or Gmail verification. Here’s what you can try to resolve this:
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Request a New Number: MobileSMS.io only deducts credits if the SMS is successfully received. Request a new number and try again—sometimes, a fresh number can bypass Gmail’s filters.
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Stealth Methods: Use a different browser, clear your cookies, or try incognito mode. Changing devices can also help avoid detection by Gmail’s security systems.
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Match IP and Number Country: Make sure your IP matches the country of the number you selected (e.g., use a U.S.-based IP for a U.S. number). A VPN can help with this. Mismatched IPs are a common reason for blocked verifications.
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Advanced Tip: Use SmartProxy’s X-Browser: This tool creates unique digital signatures for each attempt, making it appear as if every attempt is from a different user or device. It’s a highly effective strategy for challenging verifications.
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Clear Cache and Wait: Gmail might require a short cooldown between attempts. Clear your cache and try again after a 10-15 minute break for better results.
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Refund Policy: If the number still doesn’t work for Gmail, you’re covered by our 100% money-back guarantee. Reach out to us, and we’ll issue a refund or provide a replacement number.
I hope this helps! Please let me know if you need any more assistance.