HomeTroubleshooting and SupportFrequently Asked QuestionsWhy was my credit card payment declined?

4.4. Why was my credit card payment declined?

To ensure the security of our customers, we only accept credit card payments that have 3D Secure technology enabled. This helps prevent fraudulent charges.


If your credit card does not support 3D Secure, your payment will be declined.


If you are not comfortable using 3D Secure, you can use alternative payment methods such as cryptocurrency for added privacy. If you have further questions or concerns, please reach out to our customer support team for assistance.

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