There was a problem loading the comments.

What should I do if I'm not receiving the SMS verification code?

Support Portal  »  Knowledgebase  »  Viewing Article

  Print

If you're having trouble receiving the SMS verification code when using one of our temporary numbers, don't worry. Sometimes, it may just be a bad number or an issue with your device or IP address. Here are a few things you can try to resolve the issue:


  1. Request another number and try again. You won't be charged until you successfully receive a SMS verification code.

  2. Use a different country number. Our system may recommend a different country for you based on recent successes with that website or app. We specialize in US phone numbers, so try a US phone number first.

  3. Use a new IP address and browser. If you're using a VPN, it may be getting blocked by the website or app. Try using a different IP address or clearing your cookies and cache. You should also be using a different browser that is unique.

  4. Use a mobile phone's LTE internet connection.



If these tips don't work and you still can't receive the SMS verification code, don't worry.


We have a 7-day money-back guarantee in case our service doesn't work for you. If you need further assistance, please submit a ticket


Share via
Thank you for your feedback on this article.

Related Articles


Comments

Add Comment

Replying to  

© MobileSMS.io