Home → Frequently Asked Questions FAQs → Account & Billing

1. Account & Billing

• 1.1. Why Didn’t I Get Credited After Payment?
• 1.2. Can I Receive a Second SMS with a One-Time Use Number?
• 1.3. How Can I Top Up My Account?
• 1.4. I have credits in my account, but it’s asking me to add more when I try to purchase a long-term rental. What should I do?
• 1.5. What Are My Options if My Credit Card is Declined?
• 1.6. Is There a Money-Back Guarantee?
• 1.7. How Do I Delete My MobileSMS.io Account?